From the moment a client walks through the door, your business is being evaluated. Dust on the furniture, dirty floors, or smudged glass don’t just look bad, they send a message.
That’s why hiring the right commercial cleaning service isn’t a luxury, it’s a business decision that affects your image, your staff, your customers, and your bottom line.
But how do you choose the best commercial cleaning service near you when every company promises the same things?
In this guide, we’ll walk you through the key factors to consider so you can make a confident, informed decision and get results you can see (and feel) from day one.
Understand your business’s unique cleaning needs
Not all businesses are the same and neither are their cleaning requirements.
Before hiring a provider, define:
- Your space type (office, restaurant, clinic, retail, etc.).
- Traffic level and cleaning frequency needed.
- Specific services required (restroom sanitation, floor care, kitchen degreasing, etc.).
- Timing (during or after hours? weekdays or weekends?)
- Budget range and flexibility.
The best commercial cleaning service near you will ask these questions upfront and tailor their proposal to fit, not just sell you a generic package.
Look for a cleaning company with industry experience
Anyone can mop a floor. But not everyone understands the compliance demands of a restaurant, the sensitivity of a medical office, or the polish expected in a luxury retail space.
Ask:
- Do they have experience with businesses similar to yours?
- Can they share references or case studies?
- Do they follow OSHA and CDC guidelines?
At Nana’s General Services, we’ve built our reputation by delivering spotless, regulation-compliant services for restaurants, offices, salons, Airbnbs, and more.
See our full list of Commercial Cleaning Services
Verify they’re licensed, insured, and legal
This step is non-negotiable.
Protect your business by confirming that any cleaning provider you consider has:
- A registered business license (LLC or corporation).
- General liability and workers’ comp insurance.
- Proper tax documentation and employee authorization.
At Nana’s General Services, we’re fully licensed and insured, with EIN and documentation available for business clients. We believe in doing things the right way, no shortcuts.
Ask about their hiring and training process
Your cleaning crew will be in your space, sometimes unsupervised. You need a company that:
- Screens its employees.
- Trains them on proper cleaning procedures and etiquette.
- Manages them professionally.
Bonus points if management performs on-site inspections regularly.
At Nana’s, we go one step further: our owner personally checks every service. That’s our double-check guarantee and the reason our clients stay loyal.
Prioritize flexibility and availability
Business doesn’t stop at 5PM. Emergencies happen. Schedules shift. You need a cleaning partner that’s available when you need them.
Look for a company that offers:
- After-hours cleaning.
- Weekend availability.
- 24/7 emergency response.
- Custom cleaning frequencies (daily, weekly, monthly).
Nana’s General Services is one of the only companies in the region offering true 24/7 service. We work nights, weekends, holidays, whatever it takes to keep your space spotless without interrupting your operations.
Evaluate their tools, products, and methods
A professional commercial cleaner should come equipped with:
- Commercial-grade equipment.
- Safe, effective cleaning solutions (eco-friendly if preferred).
- Proven protocols for disinfection, floor care, and trash handling.
Ask:
- What products do you use?
- Can you accommodate allergy or sensitivity requests?
- Do you have protocols for COVID-level sanitization?
At Nana’s General Services, we use safe, high-performance products and bring all our own materials, so you never have to worry about supplies or safety.
Transparency in pricing and contracts
Beware of vague proposals or pricing that seems too good to be true. The best cleaning services provide:
- Itemized quotes.
- Clear service inclusions/exclusions.
- No hidden fees.
- Flexible terms or short-term contracts for new clients.
We believe in transparency. Our quotes are clear, honest, and tailored to your space, not inflated based on zip code.
Pay attention to communication and professionalism
Your cleaning provider is a business partner. They should act like one.
Look for:
- Prompt responses to calls and emails.
- Professional uniforms and equipment.
- Courtesy and respect on-site.
- Willingness to adapt to your feedback.
Nana’s General Services was built on customer relationships. We don’t just clean, we show up, communicate clearly, and listen. That’s how we earn trust in every space we serve.
Check their reputation online
Reviews matter. Take time to:
- Check Google Business Profile and Facebook.
- Read not just stars, but written comments.
- Look for consistency in praise or complaints.
Look for mentions of reliability, quality, and customer service, these are what truly set the best commercial cleaning services apart.
Why businesses across Charleston trust Nana’s General Services
With years of experience, a hands-on owner, and an obsessive attention to detail, Nana’s General Services is proud to serve businesses across:
- Summerville.
- Goose Creek.
- North Charleston.
- Mount Pleasant.
- Downtown Charleston.
- Isle of Palms and beyond.
We specialize in commercial, office, restaurant, and Airbnb cleaning and we’re available 24/7, because real business never sleeps.
Whether you’re a law office, medical clinic, coworking space, or boutique café, we clean with the same mission: capricho, honesty, and results you can feel.
Ready to experience the difference?
If you’ve been Googling “best commercial cleaning service near me”, you’ve just found it.
With Nana’s General Services, you get:
- Professional-grade service.
- Owner-led quality control.
- Total flexibility.
- Respect for your space and your schedule.
We don’t just clean. We protect your reputation.